Windows 11

Close a frozen app with Task Manager

When an app stops responding, give it a minute — then end it cleanly with Task Manager instead of pulling the plug.

KB-0072

Connect to Wi-Fi in Windows 11

Get your Windows 11 laptop online by joining a Wi-Fi network — including tips for networks that do not appear in the list.

KB-S006

Restart vs shut down — why restart fixes more

On Windows, Restart gives you a truly fresh start — Shut down often doesn't. That's why "turn it off and on" means restart.

KB-0062

What a blue screen means (and what to do first)

A blue screen is Windows protecting itself, not dying. Photograph the code, let it restart, and pay attention to whether it repeats.

KB-0153