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KB-S013·Mac & Mobile

Set up work email on your iPhone

Add your Microsoft 365 work account to the iOS Mail app so you can read and send work emails directly from your iPhone.

Published August 2, 2026

Add your account via Microsoft Outlook for iOS (recommended)

Using the Outlook app gives you full calendar, contacts, and Teams integration alongside your email.

  1. Download Microsoft Outlook from the App Store if it is not already installed.
  2. Open Outlook and tap Add Account.
  3. Enter your work email address and tap Add Account.
  4. You will be redirected to the Microsoft sign-in page — enter your password and complete the MFA prompt.
  5. When asked, allow Outlook to send notifications so you do not miss new emails.

Add your account to the built-in iOS Mail app

  1. Open Settings → Mail → Accounts → Add Account.
  2. Select Microsoft Exchange.
  3. Enter your work email address and a description (for example Work), then tap Next.
  4. Select Sign in on the next screen and enter your Microsoft 365 password.
  5. Complete the MFA prompt on your phone or in the Authenticator app.
  6. Choose which data to sync (Mail, Contacts, Calendars, Reminders) and tap Save.

If the account asks for a server address

Your IT admin may have set up Exchange with a custom server. Contact the help desk for the correct server address: (972) 961-7711 Option 2.

Remove a work account

Settings → Mail → Accounts → tap the account → Delete Account. This removes only the account from your phone; it does not delete any emails or data from the server.