Clear your browser cache and cookies

Cached files and cookies can cause login loops, outdated pages, and form errors. Clearing them is a safe first fix.

Microsoft Edge

1. Press Ctrl + Shift + Delete.
2. Set the Time range to All time.
3. Tick Cached images and files and Cookies and other site data.
4. Select Clear now.

Google Chrome

1. Press Ctrl + Shift + Delete.
2. Set the Time range to All time.
3. Tick Cached images and files and Cookies and other site data.
4. Select Delete data.

Clear a single site (Edge or Chrome)

1. Go to the site causing problems.
2. Press F12 to open DevTools.
3. Right-click the Reload button and select Empty cache and hard reload.

After clearing

• You will be signed out of all websites — have your passwords ready.
• If the problem persists after clearing, try opening the page in a private/InPrivate window. If it works there, an extension is the likely cause — disable them one at a time to identify it.

> Tip: You do not need to clear your entire history. Ticking only Cached images and files fixes most page-rendering issues without signing you out.